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"Your
reputation with the BBB also was an asset in deciding
to let the contract to Dry Duck.
Your crew was
professional and polite, and I am very impressed with their work. Moreover,
I am impressed with the management of Dry Duck. Even though your salesman
substantially underestimated the price for the work to be performed, you stood
by his original estimate. It is honest business practices such as this that
makes Dry Duck and it’s staff a wonderful firm to deal with. It is without any
reservations that I would recommend
Dry Duck to anyone contemplating any type of waterproofing or
repair work on their residence or business."
John, Flat Rock
"...our decision
to go with Dry Duck Waterproofing was a relatively easy one to make. From the
initial consultation with Matt Goreta to the last stages of explanation and
cleanup by your foreman Tim G. and his crew, we were met with nothing but
excellence, professionalism and quality assurance straight across the board.
Dry Duck’s excellent life-time warranty and your
policy of documenting your work and testifying on our behalf when the matter
comes to court assure us that not only did we make the right choice, but that
we can certainly recommend Dry Duck
to anyone who has the need."
David, Lincoln Park
"I now feel
confident and assured that my home is now dry.
David, the crew
leader, was exceptionally qualified and professional, making sure to explain as
they went along. They worked quickly and quietly. They were well behaved
gents, and I was mostly impressed by
their clean-up.
I now look
forward to installing a well-needed bathroom and carpet the living area. I know
I can count on the comfort of knowing the job was done right. I plan on
enjoying my basement from this moment on. Thank you."
Dawn, Dearborn Heights
"We wanted to let
you know how happy we were with the waterproofing work that your company did in
our basement.
I was very
impressed with our crew, Chris, Danny, Matt, Algernon, and Calvin. They were
all very hard workers. There wasn’t a slacker in the bunch. Not to mention the
fact that they were all very friendly and polite. I felt like I had my own
sons doing the job. They also really cared about doing a good job, not just
getting the work over with.
When the job was
complete, they all thoroughly cleaned up the work area and left the site as
clean as they found it. (My real sons probably would have left that to me!)
I can’t thank Dry
Duck enough for sending such a competent crew to do our job. They did a very
professional job. We would definitely
recommend Dry Duck Waterproofing to our friends and family."
Richard & Carroll, Taylor
"I would like to thank all of you for
the wonderful job that your people did in our basement.
I’m sure that the
basement won’t give us a problem anymore with water seepage. The following week
the rains came and it rained for four days and
we had no water in the basement. My only
regret is that we didn’t have this done earlier, it would have saved us a
lot of grief...."
Donald and
Mercedes, Livonia
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